The SOLUTIONS 4 IT CUSTOMER PORTAL

Benefits of the Customer Portal

Now that we've covered what our Customer Portal is and how to use it, let's cover its benefits.

A centralised location to submit tickets and view their progress.

You can see Immediate updates made to any open tickets.

Easy to use and organised interface. No more digging in your email inbox!

Clear engineer allocation- you'll always know who's working on your ticket.

Just one step: All you need to use the portal is your Microsoft 365 Login details.

Fully customised ticket templates

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