When it comes to enabling calls to regular phones in Microsoft Teams – Microsoft 365 Business customers have two options, the first of these options is to use Microsoft Calling plans.
Includes Teams Phone Standard and Licensed users can call out to numbers and are charged on a per-minute basis.
Includes Teams Phone Standard and Licensed users can call out to numbers located in the country/region where you are assigned in Microsoft 365.
This plan includes 3000 minutes per month.
Includes Teams Phone Standard and Licensed users can call out to numbers located in the country/region where you are assigned in Microsoft 365, as well as 196 countries.
Includes 3000 mins in the country/region where you are assigned in Microsoft 365 and 1200 international minutes in 196 countries/regions.
Microsoft calling plan pricing varies between Microsoft regions but Microsoft calling plan pricing uk as of 10/1/25 are set out below:-
Microsoft Teams Phone with Pay-As-You-Go Calling Plan - £8.20 per user/per month
Microsoft Teams Phone with Domestic Calling Plan - £12.30 per user/per month
Teams Phone with International Calling Plan - £26.30 per user/per month
* per minute rates can be found here
Please note prices do not include VAT.
Microsoft Teams Phone with Pay-As-You-Go Calling Plan
This includes the Teams Phone Standard Licence and a Pay as you go Calling Plan, per minute rates can be found here. Calling is paid either by Post-pay invoicing or pre-purchased Communication credits.
Microsoft Teams Phone with Domestic Calling Plan (Zone 1 - UK)
This includes the Teams Phone Standard License and 3000 minutes of calling in the country/region where you are assigned in Microsoft 365.
Teams Phone with International Calling Plan
This includes the Teams Phone Standard License and 3000 minutes of calling in the country/region where you are assigned in Microsoft 365 and 1200 international minutes in 196 countries/regions.
Your base licence/subscription to Microsoft 365 is not included in the price so to use these products you must already have a Microsoft 365 Subscription that includes teams or Teams Essentials with AAD. The price also doesn’t include any additional minutes, Additional minutes will be charged per minute using communications credits.
With Calling Plans in Microsoft 365, every user in your company must have a unique direct inward dial (DID) phone number and a corresponding validated emergency address. You can also specify an emergency location within the emergency address (e.g., an office number or floor number).